Privacy policy

INTRODUCTION

Your privacy is important to us. Therefore, through this document, we explain what data we collect from users, how we use it, and for what purposes, among other aspects.

Users over the age of 14 may register as users without the prior consent of their parents, guardians, or legal representatives. In the case of users under 14 years of age or legally incapacitated persons, the consent of a parent, guardian, or legal representative will always be required.

For your information, we will never request more data than is strictly necessary for the required services; we will never share it with third parties, except under legal obligation or with your prior authorization; and we will never use your data for purposes other than those previously indicated.

As a user, you must carefully read this Privacy Policy periodically, and whenever you provide your personal data, as this document may be modified to comply with regulations or update the policy without prior notice, its publication on the website being sufficient.

DATA CONTROLLER

Company name: Georgina Rodríguez Urgell
Registered address: C/ Sta. Clara 14, baix 2, 08395 SAN POL
Tax ID (NIF): 38152825B
Phone: 665563598
Email: gina@mutudesign.com
Website: www.mutudesign.com

Georgina Rodríguez Urgell, as the controller of the website, in accordance with Regulation (EU) 2016/679 (GDPR) and the current data protection regulations, informs that the necessary technical and organizational security measures have been adopted to guarantee the confidentiality, integrity, and availability of the data.

1. METHOD OF DATA COLLECTION AND DATA WE COLLECT

The data we collect and how we obtain it are as follows:

Through the contact form: name, email address, and phone number.
Through the Digital Kit information form: name, email address, and phone number.

No specially protected categories of data are processed.

2. PURPOSE OF PROCESSING

Your personal data will be used exclusively for the following purposes:

Contact form: to respond to inquiries and/or provide requested information.
WhatsApp: to manage inquiries made through this channel, in accordance with the platform’s terms.
Other purposes: commercial, administrative, tax, and accounting management. Service improvement and website usage analysis (cookies). Social media management.

Images published on the website have prior consent. Users may request the removal of their image.

You may withdraw your consent at any time by sending an email with the subject “Unsubscribe”.
No SPAM practices are carried out and no unauthorized communications are sent.

3. LEGAL BASIS FOR PROCESSING

The legal basis is the user’s consent when providing their data.
Failure to accept prevents the provision of the service.
In the case of a prior contractual relationship, the legal basis will be that relationship.

4. DATA RETENTION PERIOD

Data will be retained while the relationship lasts or until deletion is requested, in accordance with legal time limits.

5. RECIPIENTS

Data is not transferred to third parties, except where required by law.
Data is hosted on servers contracted by the provider under a data processing agreement.

Tools used: Google Analytics to analyze website usage through cookies. Data may be transferred to the USA.

6. USER RIGHTS

You may exercise your rights by sending an email to: gina@mutudesign.com

Rights:

Access
Rectification
Erasure
Objection
Restriction of processing
Data portability
Not to be subject to automated decision-making

You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).

7. ADDITIONAL INFORMATION

Security measures: Data is processed confidentially and with appropriate security measures.
Language: The applicable language is Catalan. In case of contradiction, this version shall prevail.

8. SOCIAL MEDIA

The provider may have a presence on social media. Data processing will be governed by this policy and the specific conditions of each platform.
It is prohibited to publish illegal, offensive content or content that infringes rights.
The provider reserves the right to remove inappropriate content.

9. PUBLICATION OF TESTIMONIALS

User opinions may be published in order to help other users. Only the name will be published.

10. CHANGES TO THE POLICY

The provider reserves the right to modify this policy.

11. REVOCABILITY

Consent may be withdrawn at any time, without retroactive effect.

12. LEGISLATION

The relationship with users is governed by Spanish law. Disputes will be resolved before the Courts and Tribunals of Barcelona.